Privacy Policy

At NX Creation & Craft (B.J. Jewellers), we respect your privacy and take reasonable steps to protect your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, contact us, or place an order for jewellery.

Information We Collect

We may collect the following information when you contact us or place an order: Customer name Phone number and email address Shipping or billing address, where required Jewellery order details Custom jewellery design preferences Information you share through our contact forms, email, or WhatsApp

How We Use Your Information

We use your information to: Process and manage jewellery orders Understand and confirm custom jewellery requirements Contact you about your order or enquiry Arrange product delivery Provide customer support Maintain business records and meet legal requirements

Third-Party Services

We may share the necessary information with trusted service providers, such as courier companies, payment service providers, website hosting providers, and technical support services, when required to process orders or operate our business. We do not sell your personal information to third parties for their own marketing purposes.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, missuse, or disclosure. However, complete security of information transmitted over the internet or stored electronically cannot be guaranteed.

Customer Rights

you may contact us to ask about the personal information you have shared with us or request its correction, subject to applicable laws and legal record-keeping requirements.

Changes to This Privacy Policy

We may update this Privacy Policy when our business practices or legal requirements change. Any updates will be published on this page.